Google Removed Review from Your Listing
Following are a few factors that are likely to cause reviews to be removed:
- URLs (website addresses) in the body or name.
- The person who wrote the review is a manager of your page or works for you.
- The person wrote the review from the same device & IP address that you sign into to manage your local listing.
- The person wrote the review from the same device and IP address as other users who left you reviews.
- The person tried to post a review for you several times on different dates (Example: they wrote one August 5 and it got filtered so they tried again on October 10).
- Your listing has received a lot of reviews within a short amount of time (often associated with "bulk" email review acquisition campaigns)
- The person reviewing you has also reviewed multiple other businesses with the same name (if you have several locations and they reviewed all of them). If the reviews aren’t specific & unique to the location, they may be filtered. This can also happen if you have two pages for the same location (duplicate page/s).
- The reviews link you're providing customers pre-populates the review form in any way.
- The person reviewing you has a completely blank profile and has no activity on that profile before or after they left a review.
- You hired an agency to get reviews for you, and they're using methods against the guidelines.
- You have an onsite review station (iPad, computer etc) at your location.
- Offering incentives for people to write reviews.
Review Manipulation:-
It is rare for one user to be a customer of multiple locations of the same business.
When a single user leaves a review for multiple locations of a business, that’s usually a sign of review manipulation.
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